Jul 12 2008
How to Cancel Your Online Dating Membership
Before you join an online dating site, it is a good idea to read and keep a copy of their cancellation policy. If you are already a member, try searching the site’s “Help” and “FAQs” sections, Site links along the top or bottom of the webpage, and site forums (it may have been discussed or open for discussion - where to find the policy). There should be a link somewhere that will lead you to their specific policy.
If you have a paid membership, you may need to cancel as much as a week in advance, and you may have to go through online and phone questioning to get the membership cancelled, so your credit card is not billed any longer.
When you stop paying for service, some sites will remove your profile, some will ‘hide’ it so you can re-activate it later if you want, but some will keep it online. It can be a huge hassle with some sites to get your profile removed.
Carefully review their cancelation policy, and keep copies of all correspondence for verification purposes.
If you are having problems getting your profile removed, as I did with one site, you can go into the editing feature for your profile, and remove all photos and information.
You can add a note in the profile such as, “This profile is not longer active.” or “This profile is no longer valid. Contact will not be accepted.” Then do not go back to the site to check on views and contacts.
If it takes legal action, having copies of their policy, correspondence between you, and proof that you followed the terms will all be helpful.
Problematic sites can be reported on online dating review sites in order to help others avoid the same hassle. One such site is Date Rater.
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